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OPERATIONAL GUIDE

How to reduce e-commerce shipping costs

Practical ways to improve packaging, carrier selection and order economics.

01Practical decisions
02Visible costs
03Scalable operations

Knowledge centre

From the short answer to the operating decision.

01

Measure billed weight by product family

Compare physical and dimensional weight after packing. Oversized air inside a box can move an order into a more expensive bracket even when the product is light.

  • Physical weight
  • Final outer dimensions
  • Carrier dimensional divisor
02

Create packaging rules, not improvisation

Assign suitable envelopes, boxes and protection to repeatable order profiles. Record the final dimensions so carrier comparisons use reality.

03

Use a route and service matrix

A domestic parcel, an Iberian order and a long-haul export should not automatically use the same carrier. Compare delivery experience, tracking, claims and surcharges alongside price.

04

Include delivery failure and returns

A cheap first attempt becomes expensive when address quality is poor, tracking is weak or the return route is unclear. Cost per successful order is the more useful measure.

FAQ

Questions before you start.

What should be analysed before renegotiating carrier rates?

Shipment count, packed weight and dimensions, zones, services, surcharges, failed deliveries, claims and returns.

NEXT STEP

Want to apply this to your operation?

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